Refund policy

Return & Refund Policy

At Sugar Cube Jewels, we take pride in creating high-quality jewelry and carefully inspecting every order before it ships.

All Sales Are Final

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us immediately upon receipt.

To help us resolve the issue as quickly as possible, please include:

  • Your order number
  • A brief description of the issue
  • Clear photos of the item and its original packaging

We will review your claim and work with you to provide an appropriate resolution if the item was damaged during shipping or an error occurred with your order.

Contact Us

If you have any questions or need assistance with your order, please contact our customer support team.