Refund policy
Return & Refund Policy
At Sugar Cube Jewels, we take pride in creating high-quality jewelry and carefully inspecting every order before it ships.
All Sales Are Final
All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Please review your order carefully before completing your purchase.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us immediately upon receipt.
To help us resolve the issue as quickly as possible, please include:
- Your order number
- A brief description of the issue
- Clear photos of the item and its original packaging
We will review your claim and work with you to provide an appropriate resolution if the item was damaged during shipping or an error occurred with your order.
Contact Us
If you have any questions or need assistance with your order, please contact our customer support team.